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Home Energy Reports

NDPHC Reiterates Commitment Towards Attaining Customers Satisfaction 

News Editor by News Editor
September 22, 2024
in Energy Reports
0
NDPHC Reiterates Commitment Towards Attaining Customers Satisfaction 
Managing Director and Chief Executive Officer, Niger Delta Power Holding Company (NDPHC), Jennifer Adighije,
pledged to attain customer satisfaction and put staff welfare at the forefront of her mission.
Adighije also announced plans to prioritise the optimisation of assets performance.
She made this disclosure at a town hall meeting in Abuja over the weekend.
 Adighije addressed staff during a “meet and greet” event where she formally introduced herself alongside other executive directors.
Highlighting the three pillars of her administration,the chief executive, “Optimizing the performance of our assets, enhancing our processes to boost organizational efficiency, and leveraging technology and human capital to foster positive change and long-term transformation.”
Explaining the indelible fact that human capital is the greatest asset of any thriving organisation, she made it clear that staff welfare would be a priority under her leadership.
According to her, staff welfare was important to achieve the other two goals.
She also noted that within the short space of assumption, she and her team were already working out a housing plan for the staff in addition to other crucial incentives.
The NDPHC boss told her staff that even though the financial situation of the company was currently dire, she expressed optimism that things would soon improve especially with the creation of a new directorate of Commercial and Strategy, promising to reward staff who attract bilateral trading business.
She, however, warned that to achieve these lofty objectives, staff must be ready to become more disciplined, dedicated, and prompt.
“If I can get to the office at 8.30 long before the official resumption of 9. am, I don’t see why any staff will be late to work.
“Any staff that knows that they are not ready to cooperate with my team to achieve the mandate of the company should decide immediately and leave as there will be zero tolerance for incompetence and indiscipline,” said Adighije.
She expressed her determination to recalibrate NDPHC, the biggest integrated power company in Nigeria to regain its pride of place in terms of efficiency, productivity, and profitability.
Tags: NDPHCNiger Delta Power Holding Company
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