By Ngozi Nwankwo
Nigerian Education Loan Fund (NELFUND) said it has successfully commenced upkeep disbursements to student beneficiaries who have updated their bank account details from digital wallet platforms to commercial bank accounts.
Disclosing this in a statement issued to newsmen in Abuja, NELFUND said
the development marks a significant breakthrough in resolving earlier disbursement delays.
It said over 3,600 students who previously registered with digital-only banking platforms have now successfully received their backlog of upkeep payments after updating their details to conventional commercial bank accounts on the NELFUND portal.
“We appreciate the patience and understanding of all affected students during this period. Your resilience and cooperation have made this progress possible.
“Students who are yet to receive their upkeep payments and are still using digital wallet accounts are advised to raise a support ticket via the official NELFUND portal to request access for updating their bank details. Alternatively, students may report through the IT office of their institution, which will compile and forward all related cases to NELFUND for resolution.”
The Fund reaffirmed commitment to ensuring that no eligible student is left behind. This resolution process, according to NELFUND, is part of its broader effort to enhance the efficiency, transparency, and student-centered delivery of our support services.
“We urge all students to continue engaging only through official NELFUND channels, and to assist peers who may require help navigating the update process.
“Once again, we thank you for your patience and support as we continue working to deliver a more inclusive and reliable student loan experience.
“For further inquiries or assistance, please contact us via email at info@nelf.gov.ng or reach out through our official social media platforms:
1. X (formerly Twitter): @nelfund
2. Instagram: @nelfund
3. Facebook & LinkedIn: Nigerian Education Loan Fund – NELFUND*,” it stated.