The Nigeria Social Insurance Trust Fund (NSITF) says it has commenced its annual management performance review to assess its 2025 performance and set priorities for 2026.
Oluwaseun Falaye, managing director and chief executive of NSITF, disclosed this on Thursday in Abuja during the management review meeting scheduled for February 12 to February.13.
Mr Falaye described the review as a deliberate exercise to evaluate performance and reset priorities for improved service delivery.
“This review is not a routine calendar event but a deliberate pause to reflect, evaluate our performance honestly and reset priorities to deliver better outcomes for the institution and the people we serve.
“We must see ourselves as key stakeholders, continuously driving the success of the organisation, knowing that our actions impact the Fund, employers and employees nationwide,” he said.
Mr Falaye urged participants to see themselves as stakeholders whose actions directly affect the success of the organisation and its beneficiaries.
He noted that the 2025 review in Lagos marked a shift toward evidence-based assessment, accountability and measurable results across the Fund.
According to him, decisions from the session strengthened operations, manpower alignment, service expansion, automation and stakeholder engagement.
Mr Falaye said the measures were repositioning NSITF as a responsive, credible and value-driven social security institution.
He added that the 2026 review theme focused on building trust and delivering value to strengthen Nigeria’s social security system.
The managing director said trust depended on consistency, transparency and professionalism in claims processing, inspections and management decisions.
He stated that the review would produce new performance targets for the coming year.
Falaye outlined priorities to include coverage expansion, faster claims processing, operational efficiency, digital transformation and institutional integrity.
He urged participants to base their presentations on facts, data and honest self-assessment.
Also, Mojisoluwa Ali-Macaulay, executive director, O
Operations, NSITF, said the review provided an opportunity to assess progress and align operations with 2026 strategic objectives.
Mrs Ali-Macaulay said NSITF had strengthened service delivery structures, manpower deployment, automation and performance monitoring over the past two years.
She added that new branches and service delivery centres had been opened to ease compliance and improve access to NSITF services.
She said solutions adopted from the 2024 performance review had been successfully implemented.
The participants include executive directors, general managers, heads of departments, and regional and branch managers.
(NAN)